Privacy Policy

Effective Date: April 2, 2025

1. Introduction

Leatherneck Ponds and Waterscapes ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.leatherneckpondsandwaterscapes.com/ ("Website") and use our services.

2. Information We Collect

We collect information about you in the following ways:

  • Personal Data: Information you voluntarily provide, such as your name, email address, phone number, property address, and project details.

  • Derivative Data: Information automatically collected when you visit our website, such as IP addresses, browser type, access times, and pages viewed.

  • SMS Opt-In Data: Information collected when you voluntarily opt in to receive SMS communications, including your consent status and phone number.

  • Project Information: Details about your property, existing landscape, water features, and project specifications that you share with us.

3. How We Use Your Information

We use your information to:

  • Provide and manage our pond and waterscape services.

  • Respond to your inquiries and fulfill your requests.

  • Send administrative updates and communications about your projects.

  • Facilitate SMS messaging services for two-way communication or customer support.

  • Schedule consultations, maintenance visits, and service appointments.

  • Improve our website and services.

  • Create customized design proposals and quotes for your waterscape projects.

4. SMS Messaging and Opt-In Data

We collect and use SMS opt-in data to provide messaging services.

  • Opt-In Protection:

    • We protect your opt-in data and will not share it with any third party for purposes unrelated to delivering SMS and MMS services.

  • Third-Party Sharing With Trusted Vendors:

    • We may share your SMS data only with trusted vendors (messaging platforms and phone companies) to deliver these services.

  • Unsubscribe Options:

    • You can opt out of SMS communications at any time by replying STOP to any message or contacting us at leathernecklandscapingdesign@gmail.com. Standard messaging rates may apply.

5. Disclosure of Your Information

We may share information in the following circumstances:

  • Compliance with Law: If required by law or in response to legal processes.

  • Service Providers: With trusted third parties that assist in providing our services, such as landscaping subcontractors, equipment suppliers, or maintenance specialists.

  • Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our company.

6. Security of Your Information

We use industry-standard measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Your Privacy Rights

You can request to access, correct, or delete your personal information by contacting us at leathernecklandscapingdesign@gmail.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with the "Effective Date" updated.

9. Contact Us

For questions about this Privacy Policy, contact:

Leatherneck Ponds and Waterscapes
Email: leathernecklandscapingdesign@gmail.com
Phone: +16149718726
Address: 4936 Claymill Dr Hilliard, Ohio 43026 Hilliard, OH 43026